Digital Analytics Hub - Virtual Event FAQ
Here is the Virtual DA Hub Delegate Guide for March 4th - 5th Event in PDF Format
Please read before joining the event.
Technical Issues
If you cannot locate your login link to the event platform (Network Tables or Iseated) or have issues accessing the platform then please log into your DA Hub account where your personalized link will be displayed immediately upon log in.
Alternatively, contact us on the live chat link on bottom right of this page.
If you are in Network Tables and experiencing any issue then use the live chat on the platform where one of our support team will be on hand to help you with Network Tables, Zoom or Whereby issues.
For any agenda related issues please contact matthias@digitalanalyticshub.com and he will handle your request.
Please be mindful we can only make last minute agenda changes if critical. We hope you understand.
We are using Network Tables as our event platform. You will receive an email with your login magic link a couple of days prior to the event. We will also send a reminder in the morning of March 4th and March 5th.
The email will arrive from Michael Feiner | DA Hub <info@networktables.com>. Please check your spam filter if you have not received the email to your inbox.
Email us on info@digitalanalyticshub.com if you have not received the email from Network Tables.
As Whereby is a browser-based streaming tool it is dependent on your browser settings. If your video and/or audio are not working then refresh the browser. The browser might require you to approve access to the camera and microphone.
If that doesn't work then reach out to support via the live chat in the Network Table platform.
Sometimes you may experience a loud echo in the Zoom meeting. This is normally due to one of three causes:
- A participant has both the computer and telephone audio active
- Participants with computer or telephones speakers that are too close to each other
- Multiple computer with active audio in the same conference room
To solve each of these issues please consult this Zoom page.
Network Tables is opimized for Google Chrome but works well on most other browsers. We recommend using the tool on a desktop, laptop or tablet rather than on mobile as it is easier to use.
General
We will be using Zoom for the huddles and plenary sessions (e.g. opening welcome, platinum presentations, announcements etc.)
We will be using Whereby for networking and 1:1 meetings.
Built in Norway by privacy-friendly Europeans, Whereby is embedded into Network Tables and does not require an app or software download. You will find a two-minute video on how to use Whereby here: https://www.loom.com/share/c5c640ce8c0143d08ed0988f1014a9a8
You entire agenda (plenary sessions, huddles, scheduled 1:1 meetings and fun activities) will be listed in My Sessions. This should be your main port of call if you’re disorientated or unsure what’s your next activity and when.
We strongly recommend keeping Network Tables open throughout the conference.